We collect account information you provide when registering or contacting support, including your name, email address, phone number, and country.

When you subscribe or enrol, we collect payment details you submit at checkout. Card numbers are encrypted at rest. Security codes (CVV) are never collected or stored.

We use this data to process payments, activate memberships, provide customer support, and operate the platform securely.

Sensitive payment data is handled with industry standard protections for security and fraud prevention.

Your data is stored on secure cloud infrastructure and processed only as needed to deliver the service. We apply industry standard protections to safeguard account and payment information.

We do not sell your personal information to third parties. We share data only when required to process payments, comply with law, or protect the security of our members and platform.

You may request account updates or deletion by contacting us via @ethan_xau·vip@primebetspro.com. We may retain certain records where required for fraud prevention, billing disputes, or legal compliance.