Privacy policy

We collect account information you provide when registering or contacting support, including your name, email address, phone number, and country.

When you subscribe or enrol, we collect payment details you submit for verification. Card numbers are encrypted at rest. Security codes (CVV) are never collected or stored.

We use this data to verify payments, activate memberships, provide customer support, and operate the platform securely.

Actions on sensitive payment data by our team are logged in an audit trail for accountability and fraud prevention.

Your data is stored on secure cloud infrastructure and processed only as needed to deliver the service. We apply industry standard protections to safeguard account and payment information.

We do not sell your personal information to third parties. We share data only when required to process payments, comply with law, or protect the security of our members and platform.

You may request account updates or deletion by contacting support@platinumpunters.com. We may retain certain records where required for fraud prevention, billing disputes, or legal compliance.